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Can Parcoura support see my data?

Updated on 15/09/2026 · 1 min read
In short
No, not without your consent. Support asks you for access, you choose the duration and scope, and you can withdraw it at any time. Every view is logged.

Step by step

  1. A request appears in Help and support.
  2. Management reviews it and accepts it with their 2FA code.
  3. Access closes automatically at the end of the chosen duration.
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In the same topic

How do I invite a colleague and choose their permissions?Users › Add: WhatsApp number, role and centers. The permissions for each role are set in Roles and permissions.How do I enable two-factor authentication?Profile › Security: scan the code with an authenticator app. It is mandatory for management and finance.A colleague is leaving the company: what should I do?Deactivate their account in Users: their sessions are closed immediately and their history remains available.How can I see who logged in and from where?Logins and sessions: date, device, approximate location and result of each login. You can close a session remotely.
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